Products must be unused, unwashed, and in their original condition with all tags attached. Return requests must be submitted within the applicable return period from the delivery date. Items that are worn, damaged, stained, or altered are not eligible for return.
Once the returned product has been inspected and approved, refunds are processed within 5–7 business days. The refund will be issued to the original payment method, and a confirmation email will be sent after completion.
Eligible products may be returned for another available product, subject to stock availability. The returned item must be unused, unwashed, and in its original condition with all tags attached.
Please contact our customer support team as soon as possible after delivery with your order details and clear photographs. We will review the request and provide an appropriate resolution.
Orders are typically processed within 1–2 business days, excluding weekends and public holidays. Once your order has been dispatched, a shipping confirmation email will be shared.
Most orders are delivered within 3–8 business days after dispatch, depending on the delivery location. Delivery timelines may vary due to courier operations, peak demand, or unforeseen circumstances.
Shipping addresses cannot be modified once an order has been processed. Please review your delivery details carefully before completing your purchase.
Occasional delays may occur due to weather conditions, public holidays, or unforeseen logistical circumstances. We appreciate your patience while your order reaches its destination.
Orders may be canceled only before they are processed or shipped. Once dispatched, cancellations are no longer possible. If the product qualifies under our return policy, you may request a return after delivery.
Only one payment method can be used for each order. Please select your preferred available payment option during checkout.
We accept the payment methods displayed during checkout. Please choose your preferred available option to complete your purchase securely.
Yes. Once your payment is successfully completed, an order confirmation email containing your purchase details will be sent to your registered email address.